We have used Xen Consultants for approximately four years now and continue to do so as they provide fantastic telesales training. Michaela is very thorough and has been influential in the way we continue to approach both new and existing customers via the telephone.
Nothing has ever been too much trouble, from inviting our staff into the Xen Offices to listen into their teams’ calls for the morning, to recording our teams’ calls so we can listen back and evaluate our strengths and weaknesses.
After each training session a clear and concise report is sent through with ideas and suggestions that are really helpful.
I would recommend Xen Consultants without hesitation.”