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Dawn: Marketing Executive

By naomi on April 11, 2014 in Team

Prior to joining Xen Consultants, Dawn served for over 10 years as a travel advisor at Thomas Cook helping to make her client’s dream holidays a reality. Dawn’s passion to deliver outstanding customer service and her eagerness to offer a helping hand is nothing short of exemplary – a skill she continues to utilise on all of her marketing projects.

With her talkative, bubbly personality, Dawn ensures the office is always a lively, happy environment. She has 2 teenage boys, a husband of 20 years and an old but much loved dog called Jackson.

Dawn enjoys a glass of wine on occasion whilst watching reality TV with her family and knows all of the words to WHAMRAP…really its true!

Chanelle: Marketing Executive

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“Nimlok were nervous about telemarketing given that much of our brand is about expertise and advice, but when we identified a specific prospecting project we wanted to undertake, Xen gave us the confidence to allow someone else to represent us. Crucially we sat in their offices to witness the calibre of their team and they investment the time to come and learn our business before any call were made. This was a significant time investment by both parties, but vital to protect our reputation and ensure the team where sufficiently knowledgeable to understand and handle prospect responses. 2 months later our investment with Xen has covered its cost with the margin from converted sales and left us several more deals to pursue. We have also found them to air on the side of quality appointments rather than any appointment at all costs which again has reassured us from a reputation perspective and ensured our sales team have pursued the opportunities Xen unearthed with confidence”

Nimlok | James Rook, Managing Director

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