Just a quick note to thank you for your team’s efforts on our recent Market Research Campaign.
I have no hesitation in recommending Xen to any organisation looking for market research activities.
research campaign. From the outset, you took the time and made efforts to understand our industry and our business by asking excellent questions and listening intently to the answers. You represented our business superbly and the results of the campaign exceeded our expectations. I am sure we will work together again in the future.
Adam Phillips, Business Development ManagerContinue reading → Wates Smartspace FM
There are no guarantees on the results you get from telemarketing, but you can be sure that, if you use Xen Consultants to support your marketing activities, you will significantly increase your chances of success. They are passionate …….and their sole focus during a campaign is your success.”Continue reading → Vistage
We have used a number of organisations in the past to support business development all with limited success. Xen has taken the time to really understand both our product and the client profile resulting in more success that we have ever previously achieved. They have a team that is a delight to work with, friendly, very professional and very hard working. I would recommend them to anyone except our competitors!”Continue reading → David M W Brooks | Meis Executive Compensation Data
The Xen team were great. From the initial briefing through the calling and feedback process, all was very professional. It’s early days since the campaign (our sales cycle is usually several months) but sales directly attributable to Xen efforts have already far exceeded the investment.
Andy Blane – Director – Blue AlligatorContinue reading → Blue Alligator Testimonial
“Nimlok were nervous about telemarketing given that much of our brand is about expertise and advice, but when we identified a specific prospecting project we wanted to undertake, Xen gave us the confidence to allow someone else to represent us. Crucially we sat in their offices to witness the calibre of their team and they investment the time to come and learn our business before any call were made. This was a significant time investment by both parties, but vital to protect our reputation and ensure the team where sufficiently knowledgeable to understand and handle prospect responses. 2 months later our investment with Xen has covered its cost with the margin from converted sales and left us several more deals to pursue. We have also found them to air on the side of quality appointments rather than any appointment at all costs which again has reassured us from a reputation perspective and ensured our sales team have pursued the opportunities Xen unearthed with confidence”
Nimlok | James Rook, Managing DirectorContinue reading → Nimlok Testimonial
I have built my career on building sales and marketing teams, both in the UK and globally. The one area I have always had difficulty getting right, is the telesales element. It is the start of the sales cycle and arguably the most important, as without it there are no leads to work on.
Senior sales people tend to shy away from hitting the phones, they prefer the face-to-face element once the interest has been established. On the other hand, junior sales people, want to move up the ladder quickly, so retaining good telesales people is hard. Couple this with the fact BrightSourced sells procurement consultancy services, which is difficult to sell, as the objections you have to deal with are complex and typically take years of industry knowledge to be able to answer.
Finally, I have found the answer to my telesales conundrum, in Xen Consultants. They provide quality telesales operatives, such as Nikki, Daryl and Celeste, who are enthusiastic and see the role as a job to be proud of. They have also picked up our message and industry knowledge in a matter of weeks and this has led to quality meetings, which are now in the process of turning into new clients.
I see them as a valuable part of our business, not as an outsourced agency and I look forward to working with them all for many years to come.
So if you are looking for a telesales solution, I would look no further than Xen Consultants….
Simon Smith, Director at BrightSourced LtdContinue reading → BrightSourced Ltd
“We have developed a strong working relationship with Xen Consultants over the last six months and they have become an integral partner to our overall marketing strategy.
Xen quickly understood our particular objectives and created a personalised but professional approach for each of our telemarketing campaigns. Their team of executives also set a high standard for when promoting our company.
I would highly recommend Xen to any business looking to develop their prospect pipeline and increase chances of securing new business opportunities”
Hetan Mistry, Managing DirectorContinue reading → Hetan Mistry – Entropie
“We instructed Xen Consultants following recommendation. Xen took time to understand our business model and what we wanted to achieve from our campaign. Xen performed a 3 month outbound appointment setting campaign targeted at our industry specifiers, architect practices. In order to alleviate the administration burden, XEN even adopted our CRM software and processes.
The campaign was extremely successful in initiating new relationships with architects and Xen have arranged a diary full of appointments for us to follow up on. I would highly recommend the team at Xen”
John Hickmott, Technical Director
The lead is exactly the type of business we are targeting too. I have emailed an appointment confirmation and outlook meeting request that will hopefully be confirmed shortly.
Thank you. This is excellent work.”Continue reading → Toby | Kalamazoo
We started working with Xen Consultants in 2011. They were carefully selected to provide us with marketing and sales support to expand our business in existing and new territories. I am pleased to say that they were very effective in helping us achieve our targets.
We have always found them very professional with a positive attitude and extremely friendly manners. Their entire team from top to bottom is very skilful in their field of operations, are capable of achieving results for their clients. They are always ready to facilitate and willing to go that extra mile to help.
We are very pleased to have been working with Xen, will continue to work with them and recommend to any businesses looking to engage an effective marketing and sales team. Thank you all at Xen.
Jawed Bukhari | Client Relation ManagerContinue reading → Guardforce Security Services Ltd