Xen Sales Training rated as the highest score of 10!

Customer Background

First launched in 1998 Virtual Worlds was renamed in 2001 as the company upgraded it into many new sectors. Due to our market leading Interactive 3D capability our packages now provide solutions to a wide range of markets, including amongst others kitchens, bedrooms, bathrooms, offices, playgrounds and stores.

Android, iPad and Web planning and design solutions have been released that integrate with and enhance trading web sites. These include sales solutions and online presence for Manufacturers, Distributors and Retailers.   Virtual Worlds is a division of Logicom Computer Services (UK) Ltd, which, using the latest technology has catered for the needs of industry and retail worldwide for over 30 years.

The Issue

Although Xen carry out the outbound telephone marketing, Logicom are very keen to ensure their internal staff are also being the best they possibly can be. We deliver sales training to their new recruits allowing them to use the same techniques we do, on our outbound prospecting calls. This is through either one on one sessions or in a very small group session with Michaela Craft, Director of Xen.

Xen’s Solution

Sean’s feedback is testament to our work, who felt the sales training was extremely useful, confident and he will be implementing what we covered to good effect. The 3 main things that Sean took away with him, and will use from his session, is how to structure his questioning techniques to lead to the close effectively. How to overcome objections. Self-awareness (Body language & Attitude).

Sean felt that all of the ‘back to basics’ training was valuable, he actually rated the day at Xen Consultants a 10 = Excellent! (a scale of 1 to 10, with 1 being poor and 10 being excellent).

Comments from Sean were “I felt Michaela was very engaging, energetic and knowledgeable. Was great to bounce ideas around and talk through scenarios rather than being dictated too. Great all round – thank you.”


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